Delivery Details

We aim to process orders received by 2pm on the same working day, but please bear in mind the time difference if you live outside the UK. Some orders are shipped with Tracking Numbers and require a signature on delivery. This helps to ensure you receive your order and that a responsible adult signs for it. Some postal services share their Tracking Facility, for example, in the US it is possible to track your order on www.usps.com using the Tracking Number we send you. USPS is not always the fastest service for delivery and updating but they try their best! National Postal Services in a range of other countries also offer a Tracking service.

We have implemented a cost-by-weight system to try and make the prices fairer, especially for small orders. The UK postage rate now starts at just £1.22. We can usually send smaller orders containing 10ml bottles at the Large Letter rate, but anything bigger means it has to go at the Small Packet rate which is substantially higher. 30ml bottles are too big in diameter to be classed as a 'large letter', so the price for those is £4.10 including VAT, the small packet rate. Empty bottles are sent at the Small Packet rate but we have added an extra 2 bottles when buying  the10ml option.  Orders over £30.00 will normally be sent by Signed For Delivery at no extra charge.

We are required by law to charge VAT on all UK and EU postage prices because we are VAT registered and trading as a UK business.

Postage charges and options should be shown in your basket and at checkout so you know the cost in advance.
If you have any queries please email us.
If you are interested in bulk purchases please submit an enquiry via our Trade Page.
Please click the following link to view a copy of the Royal Mail Price Guide and you will see the latest costs.

If you are outside the UK, we use the 'Europe With Tracking & Insurance' or 'Outside Europe With Tracking & Insurance' options, otherwise we could not be held responsible for uninsured lost mail.